Support & FAQ

A32X Tools covers the full Airbus A320 family: A318, A319, A320, and A321, including CFM and IAE engine variants. All content is based on standard A320 series documentation used in commercial airline line maintenance operations.

Core coverage includes ECAM messages and reset procedures for the main line maintenance ATAs: Air Conditioning (21), Auto Flight (22), Electrical Power (24), Fire Protection (26), Flight Controls (27), Fuel (28), Hydraulic (29), Ice & Rain Protection (30), Instruments (31), Landing Gear (32), Lights (33), Navigation (34), and Pneumatic (36), among others. The electrical contacts section covers ESPM connector, splice, and terminal references.

The app covers the most frequently encountered ECAM messages and reset procedures in day-to-day A320 line maintenance. It is a continuously updated field reference tool — always cross-check critical procedures against the latest official Airbus documentation before performing any maintenance task.

They are separate apps for different aircraft types. A32X Tools is built for the A320 family (A318, A319, A320, A321), while A330 Tools covers the Airbus A330. The feature set is identical — ECAM resets, damage reports, electrical contacts, AMM references, alpha callups, and part numbers — but all technical content is aircraft-specific.

Yes, A32X Tools is fully offline. All ECAM messages, reset procedures, electrical contacts, alpha callups, and part numbers are stored locally on your device from the moment you install the app. No internet connection is required for any feature.

You can log multiple damage findings in a single inspection event, attach photos from your camera or gallery, and specify zone and damage type. The app generates a structured PDF report that can be shared directly via email, AirDrop, or any compatible app — no account or internet connection needed.

Custom items let you add your own entries — a specific part number, a fleet-specific procedure, or a local reference — with photos and notes. Your entries are saved locally and can be exported and shared with colleagues. Especially useful for extending the built-in catalog with airline-specific or fleet-specific references.

A32X Tools is a one-time purchase with no recurring fees, subscriptions, or in-app purchases. You pay once and have full access to all current features and content updates. Designed to be an accessible tool for any A320 maintenance technician without ongoing cost.

There is no free trial at this time. The App Store and Google Play listings include screenshots and demo videos showing exactly what is inside the app before purchase. If you have a specific question about coverage or a feature, email us at info@a32xtools.com and we will answer directly.

All user-generated data — custom items, saved damage reports, and app preferences — is stored locally on your device using the platform's standard secure storage. A32X Tools does not use cloud servers, and your data never leaves your device.

Email us at info@a32xtools.com with your device model, operating system version, the app version (visible in the app settings), and a brief description of steps to reproduce the issue. We aim to respond within 2 business days.

Yes. A32X Tools does not collect, transmit, or share any personal data or user-generated content. All information stays on your device, protected by your operating system's security model. No account or registration is required to use the app.